Following my Tweet ‘I refuse to participate in any recession’ I thought I’d give a few tips that may help other architects and designery types claw their way out of the ‘black hole of doom’:
Doing the best you possibly can do and forget about the money
The first thing you need to do is to provide the best service you possibly can – if you don’t your client will go elsewhere.
Bend over backwards to help your client – if you don’t somebody else will.
Don’t constantly think about money. It’s a bit like girlfriends (and boyfriends); you’ll never get one when you’re desperate, relax, don’t think about the money and the jobs will come in – nobody wants someone desperate and constantly looking for money.
Now think about the money !
Batten down the hatches
Work is going to be harder to get – but it is out there! The trick is not spending thousands on trying to get the smaller number of projects that are available. The three expenditures that will cripple your business are:
a. Staff
Pare down and don’t be afraid of letting staff go. I realise that it’s very difficult emotionally to let people go but the alternative is for the business to fail and nobody has got a job. Always remember that you can always rehire when things have picked up.
b. Overheads
The biggest fixed overhead will be your premises. See if you can rent somewhere cheaper or try to renegotiate your rent, or do as I did (even before the recession kicked in) work from home. I bet you’d be surprised how many businesses could effectively work from a home office; you could even set up a showroom in one of the rooms !
You also need to cut back your expenditure on the nice items you once bought pre-recession; do you really need that new laptop (or iPad Mark!), what about that new camera you promised yourself ? Or how about that new car you used to get every year. Things are tough and cut backs will need to be made.; think first about whether the expense is essential, make do with what you have and wait a little longer ?
c. Marketing
In a recession, everybody wants a bit of your money with the promise that it’s essential for your business if you want to survive. FALSE – you need to think very smart about how you spend the money you have. There are a million different ways of spending money on marketing and PR and an equal number of ways of throwing that money away. I’m not saying that you should hide your head in the sand; just be smart about how you spend your money; the days of throwing it away are over.
A bit more on marketing:
You now need to think like a Guerilla when it comes to marketing your business. Think about the money you have and the imaginative, clever and cost-effective ways of getting your name out there without a big-spend. There are million ways of doing this, you just need to think smart and put your marketing hat on.
I’m sorry if all of this financial stuff is getting a bit boring but nows the time to apply your creativity in finding the work that’s out there.
Another boring bit:
In order to survive therefore you need to have a good track on finances. I am lucky to be married to an accountant and each week we have financial meetings to discuss where the business is going, new and old clients, how much money is being spent, where is the money going etc.. (who says romance is dead !). But in order to survive you need to know EXACTLY what you are spending and where it’s going.
This is another topic I’ll be adding to but I welcome all comments on possible ways to survive.
Blatant plug coming up:
If you are looking for an Architect in Ireland (in any county) for any size project (nothing too small or too big) then please CONTACT ME I regularly provide architectural services to UK clients on Ireland projects
Well said Mark. Although the best of us interior designers and architects are always giving the best service we can, and bending over backwards for our clients – regardless of whether there is a recession going on or not right?
As for marketing. I couldn’t agree more. I recently did a free one day marketing course (& then happened to enrol on a follow up 3 day course). Hands down the best decision I’ve ever made. My turnover has increased as a result, in fact the course paid for itself within 2 months!
If you or your readers are interested, the free one day marketing event I attending is being repeated in Dublin on 22nd June and London on 29th and/or 30th June. Click on this link to sign up for a free place: http://bit.ly/aC8n0Q
Great blog post Mark.
Excellent comments Fiona, the course looks good. I’d also recommend doing a public speaking course (I did one a while back in a big group with a Canadian bloke (can’t remember name)), there are stacks of times you’ll need to stand up and do a pitch for your business and the course gives tips on everything from standing, delivering and keeping a check on nerves.
Nerves? What are they?
Seriously though, good advice.
Regarding nerves: one of the things I remember from the ‘Public speaking course’:
Barbara Streisand (notoriously bad nerves before concerts) was once asked: ‘how do you feel before a concert’ – “my hands get really sweaty, my heart starts really racing, I feel sick, I feel nervous and think I can’t go on”
Bruce Springsteen was asked same question, his answer:
“my hands get really sweaty, my heart starts really racing, I feel EXCITED and know then I’m ready to go on”
I agree totally with all of the above and would also recommend using your local county enterprise board for courses on social media, marketing and sales training. Us designery types really benifit from these additional skills.
Amen…